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The Reiki Sanctuary Privacy Policy

Last updated November 01, 2024

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This Privacy Notice for The Reiki Sanctuary LLC (doing business as KB MAC) (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share  (“process”) your personal information when you use our services including when you:

 

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We may collect payment data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by WIX. You may find the WIX privacy notice link here: https://www.wix.com/about/privacy.

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How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
 

Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To facilitate account creation and authentication and otherwise manage accounts. 

  3. To provide our Users with ongoing customer assistance and technical support;

  4. To fulfill and manage orders.

  5. To request feedback

  6. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  7. To administer prize draws and competitions

  8. To evaluate and improve our services, products, marketing and your experience. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

9.   To determine the effectiveness of marketing and promotional campaigns.
10.  To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose a site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to answer or follow up on inquiries from customers, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do we use cookies?
Wix uses cookies for important reasons, such as:
•    To provide a great experience for your visitors and customers.
•    To identify your registered members (users who registered to your site).
•    To monitor and analyze the performance, operation and effectiveness of Wix's platform.
•    To ensure our platform is secure and safe to use. 

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How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at kb@thereikisanctuary.com, or submit a request using the contact us form (https://www.thereikisanctuary.com/contact).

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Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at kb@thereikisanctuary.com or or submit a request using the contact us form (https://www.thereikisanctuary.com/contact).

 

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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